Director RevOps

AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.

Explorer (Level 1) — Uses AI daily to boost personal productivity

Builder (Level 2) — Creates workflows and tools that elevate the whole team

Integrator (Level 3) — Embeds AI into products and processes at scale

Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.

Sword Health is a multi-product commercial organization selling across the employer and health plan markets. The Director of Revenue Operations leads the team that keeps the revenue engine accurate, fast and scalable: CRM and systems, pipeline and forecasting, deal desk and contracting, and commercial reporting. You manage a small senior team and are the go-to partner for sales leadership on how we plan, sell and close. The right person has built RevOps in a complex enterprise sale, is comfortable in the Salesforce admin console and in front of the CRO, and treats process as a product.

Lead and grow the RevOps team (systems, analytics): set priorities, run the intake process and coach the team on stakeholder management

Own the forecasting process and pipeline hygiene: stage definitions, exit criteria, inspection cadence and weekly forecast calls with sales leadership

Own the GTM tech stack and roadmap (Salesforce, CLM, Gong, enrichment and BI tools) and keep data quality high enough that leaders trust the numbers

Build and maintain commercial reporting: pipeline coverage, conversion, cycle time, win rates, bookings and rep productivity

Support annual and quarterly planning: territory design, capacity models, quota setting and compensation plan operations

Find and remove friction in the deal lifecycle, using automation and AI to give sellers time back

8+ years in Revenue Operations, Sales Operations or Deal Desk, with 3+ years managing a team

Deep, hands-on Salesforce expertise (objects, flows, reporting) and experience owning a GTM systems roadmap

Track record of building forecasting and pipeline management processes that sales leaders actually use

Experience running or partnering closely with a Deal Desk on enterprise contracts with multiple stakeholders

Strong analytical skills (SQL or BI tools a plus) and the judgement to know which numbers matter

Experience with CPQ/CLM tools (Ironclad, Spotdraft or equivalent) and Gong

Experience applying AI or automation to RevOps workflows

The range below reflects base, variable, and equity for this role.

This is a starting point, not a ceiling — once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact.

Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation.

Total Compensation Range$136,500—$214,500 USD Country-specific benefits may vary and will be detailed separately. Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.