Director, Quality Intelligence and Continuous Improvement

Preferred Qualifications

• Snowflake, observability tooling, Linux diagnostics, cohort analysis, or service-level measures.
• SaaS/cloud operations, OEM hardware/firmware, and globally distributed collaboration.
• Applied Lean, Kaizen, DMAIC, 8D, or similar methods.
• Ideal Differentiators
• Established release-over-release field-quality measures that changed decisions.
• Connected support tickets to installed versions and closed recurring field defects.
• Deployed repeatable, governed AI agents that saved time or improved quality.
• Experience Guidelines
• Demonstrated expertise and outcomes matter more than exact years or specific tool names.

About Nasuni

Why Work Here

Location

• This role may be based in the Boston area or remotely within the United States. Boston-area candidates may collaborate onsite periodically; remote candidates should work effectively across U.S. and India time zones and travel for key planning or collaboration as needed.
• Compensation Transparency:
• In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location
• To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes. Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.
• This privacy notice relates to information collected (whether online or offline) by Nasuni Corporation and our corporate affiliates (collectively, “Nasuni”) from or about you in your capacity as a Nasuni employee, independent contractor/service provider or as an applicant for an employment or contractor relationship with Nasuni.

Qualifications

• Guidelines
• Demonstrated expertise and outcomes matter more than exact years or specific tool names.