Director, Quality

The Quality Director will be based in Austin, TX reporting to VP of Operations.

The Quality Director role will be responsible for developing, implementing and coordinating product quality assurance program(s) to prevent or eliminate defects in new or existing products through the development and management of people and processes.

What a typical day looks like:

Surveys and evaluates future and current vendors

Prepares and implements QA Policies and Procedures

Reviews discrepancy reports and implements corrective actions

Reports progress to customers as required. Maintains contact with customers to ensure their business needs are met or exceeded

Conducts presentations to staff as required

Establishes QA aims and creates plan of action

Discuss with top management personnel in formulating and establishing company policies,

operating procedures and goals

Evaluates content of reports from product assurance program department heads and confers with top

management in formulating fiscal budget for product assurance program

Confers with engineering about quality assurance of new products designed and manufactured

The experience we’re looking to add to our team:

Typically requires a bachelor’s degree in a related field or equivalent experience and training plus a minimum of 8 years of management experience. A Master’s or MBA degree is preferred.

Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses. Must have knowledge of relevant regulatory standards and applicable regulations.

Demonstrated skills in project management and ability to train others to lead projects. International travel may be required.

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Ability to work with mathematical concepts such as probability and statistical inference to practical situations.

Ability to think strategically, define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

What you'll receive for the great work you provide:

Full range of medical, dental, and vision plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Job Posting Start Date 10-06-2026 Job Posting End Date 11-20-2026

Quality

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).