Director- Psychosocial Intervention

Role purpose

Leadership and service integration

• Set the long-term strategy, objectives, and operational plans for Psychosocial Interventions services.
• Align initiatives with organizational priorities, clinical objectives, and the model of care; integrate services across clinical programs.
• Provide strategic and professional leadership to multidisciplinary teams and foster collaboration across clinical, medical, nursing, allied health, recovery, education, and community services.
• Establish high-performance expectations and accountability frameworks.

Governance, quality, and programs

• Establish governance, quality assurance, and clinical oversight systems.
• Ensure safe, effective, evidence-based, patient-centered care and compliance with clinical standards, regulations, accreditation, and professional practice frameworks.
• Lead development, implementation, evaluation, and enhancement of psychosocial programs and therapeutic services.
• Champion innovative treatment approaches and redesign services to improve access, effectiveness, efficiency, and outcomes.

Performance and practice

• Establish quality indicators and outcome-monitoring frameworks, monitor departmental performance, and implement corrective actions.
• Promote evidence-based practice, innovation, continuous learning, and professional development.
• Ensure services reflect current research, best practices, and emerging trends in behavioral health and addiction treatment.
• Lead outcome measurement and service evaluation to support quality improvement and patient outcomes.

Compliance and partnerships

• Oversee development, implementation, and review of psychosocial policies, procedures, and clinical practice standards.
• Lead readiness for regulatory reviews, audits, inspections, and accreditation assessments.
• Build internal and external relationships, represent Naufar in relevant forums, and strengthen partnerships supporting service excellence, education, prevention, and research.

Workforce, resources, and risk

• Lead workforce planning, succession planning, recruitment, retention, and talent development; ensure appropriately qualified psychosocial professionals are available.
• Support professional growth through coaching, mentoring, supervision, and leadership development, while promoting engagement, wellbeing, accountability, and performance.
• Manage departmental budgets, resource plans, expenditures, and operational priorities; optimize financial, human, technological, and physical resources.
• Identify and mitigate strategic, clinical, operational, financial, and reputational risks; monitor incidents, complaints, and trends and contribute to business continuity planning.

Executive advisory

• Serve as principal advisor to the Chief Medical Officer on psychosocial intervention services.
• Provide recommendations on service development, workforce strategy, quality improvement, innovation, and clinical best practices.
• Contribute to executive decisions and present reports, analyses, recommendations, and strategic business cases to senior leadership committees.

Qualifications and experience

• Mandatory doctorate (PhD, PsyD, DClinPsy, EdD, or equivalent) in a relevant discipline.
• Mandatory master's degree in Psychology, Clinical Psychology, Social Work, Counselling, Behavioural Health, Healthcare Administration, Public Health, or a related field.
• Mandatory bachelor's degree in Psychology, Social Work, Counselling, Behavioural Health, Mental Health, Healthcare Management, or a related healthcare discipline.
• Mandatory 12–15 years of progressive experience in behavioral health, addiction treatment, mental health, psychosocial interventions, or related healthcare settings.
• Mandatory minimum 7 years in progressive senior leadership or director-level positions.
• Demonstrated experience in strategic planning, governance, quality management, and service transformation.
• Experience leading research, innovation, or academic initiatives.