Director, Precision Engagement and Orchestration

Pursue progress , discover extraordinary

Qualifications

• Bachelor's degree in business, marketing, technology, analytics, or equivalent experience.
• Minimum of 8+ years' experience in commercial, omnichannel, digital, analytical, operational, or related functions.
• Proven hands-on experience shaping and delivering journey-informed omnichannel or customer engagement use cases, including audiences, signals and triggers, decision logic, channel sequencing, handoffs, content requirements, activation, measurement, and optimization Deep MarTech expertise and hands-on experience designing and enabling omnichannel solutions across customer data, identity, CRM, CDP, marketing automation, decisioning, digital experience, media, content, field integration, analytics, and measurement, with strong understanding of how these capabilities integrate to enable end-to-end customer engagement.
• Demonstrated experience translating business and customer needs into data, technology, integration, and capability requirements in partnership with Digital, Analytics, and other functions.
• Experience working within agile product development models, including requirements development, backlog prioritization, agile ceremonies, testing and user acceptance, deployment, and ongoing product evolution.
• Experience evaluating technology and capability options, including supporting build-versus-buy decisions and working with internal product teams, technology vendors, or external partners.
• Practical experience applying AI, advanced analytics, or automated decisioning to customer engagement, personalization, next-best-action, or related use cases.
• Demonstrated experience developing and managing customer engagement, product, or capability roadmaps, including prioritization, sequencing, dependency management, and cross-functional delivery planning.
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders across business, technology, analytics, and customer-facing functions in a complex, matrixed organization.
• Experience driving adoption and sustained change for new commercial, digital, or customer engagement capabilities and ways of working.
• Strong communication, storytelling, problem-solving, and stakeholder management skills.
• Why choose us?
• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
• Make your work count by supporting a company that brings life-changing treatments to millions — and is committed to doing right by patients, communities, and the planet
• Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
• Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.
• Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
• #vhd
• Pursue progress , discover extraordinary
• Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.
• Sanofi US endeavours to make our career center accessible to any and all users. If you are experiencing difficulty and need assistance applying online, please call 1-866-SANOFI2 (1-866-726-6342) or click here
• US and Puerto Rico Residents Only
• Sanofi Inc. and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
• North America Applicants Only
• $178,500.00 - $257,833.33
• All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can be found here.

Preferred Qualifications

• Pharmaceutical, biotechnology, healthcare, or other highly regulated industry experience preferred. Relevant experience in complex, data-rich industries with advanced personalization and omnichannel engagement capabilities also valued.
• Experience designing or delivering engagement across multiple customer or stakeholder types, such as HCPs, patients and caregivers, payers, and accounts, preferred.