Director, Payroll

Lead, mentor, and develop a high-performing global payroll team, fostering a culture of continuous improvement, accuracy, and exceptional service

Set strategic goals and objectives for the payroll department, ensuring alignment with the company's overall business strategy and operational demands

Develop strong stakeholder relationships and maintain a reputation as a team that ensures cross-functional collaboration

Oversee the end-to-end processing of complex multi-state and international payrolls, ensuring accuracy, timeliness, and compliance with diverse global regulation

Ensure compliance with all federal, state, local, and international payroll laws and regulations, including timely filing of all payroll tax returns, W-2s, and equivalent international tax documentation

Proactively monitor and adapt to changes in payroll laws and regulations globally, implementing necessary updates to systems and processes

Prepare and analyze comprehensive payroll reports for management, finance, and other stakeholders, providing actionable insights

Lead the evaluation, selection, implementation, and optimization of payroll systems, with significant experience in ADP or similar large-scale payroll software (e.g., Workday, SAP SuccessFactors, Ceridian Dayforce)

Collaborate closely with HR, Finance, and IT departments to streamline processes, integrate systems, and enhance the overall employee experience

Drive special projects related to payroll, such as system migrations, new country expansions, or M&A integrations

Act as the primary point of contact for complex payroll-related inquiries from senior leaders, employees and managers across all levels and regions

Resolve escalated payroll issues in a timely, accurate, and professional manner, maintaining high employee satisfaction.

Bachelor's degree in Accounting, Finance, Business Administration, or a related field. A Master's degree or relevant advanced certification is a bonus

10+ years of progressive payroll experience, with at least 5 years in a leadership or management role, preferably within a SAAS or high-growth global technology company

Extensive hands-on experience with the implementation, configuration, and optimization of major global payroll systems (e.g., ADP Workforce Now, ADP Global Payroll, Workday Payroll, SAP SuccessFactors Employee Central Payroll, etc.)

Demonstrated expertise in managing international payroll operations across multiple countries, including understanding of global tax implications and compliance requirements

Proven track record of building, managing, and developing a high-performing payroll team

Certified Payroll Professional (CPP) is highly preferred. Global Payroll Management Certificate (GPMI) is a strong asset

In-depth knowledge of federal, state, local, and international payroll laws and regulations

Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization

Superior attention to detail, accuracy, and a strong commitment to data integrity

Strong analytical and problem-solving abilities, capable of navigating complex payroll scenarios in a fast-paced, evolving environment

Ability to handle highly confidential information with the utmost discretion and integrity

Experience with AI or the willingness to assess and leverage AI as applicable

Candidates based within commuting distance of Smartsheet’s Bellevue office

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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