Director Operational Capability

Role overview

Responsibilities

• Lead clinical education, operational training, workforce learning and organisational capability functions across Ambulance Victoria.
• Develop and deliver sustainable, contemporary educational standards to support high-quality ambulance practice.
• Build relationships with universities, education providers, health services and other external stakeholders.
• Champion continuous learning, leadership development and professional growth; provide contemporary learning and capability pathways.
• Foster a collaborative, performance-based culture focused on continuous improvement and best practice.

Candidate requirements

• Postgraduate qualification or industry-specialised certification with relevant experience, or equivalent training and extensive experience.
• Successful senior-level experience in a large, complex organisation.
• Experience leading organisational capability, workforce development, leadership development or enterprise learning.
• Knowledge of education systems, workforce learning frameworks and contemporary learning portfolios.
• Strong strategic thinking, planning, problem-solving, communication and stakeholder-management capabilities.
• Experience developing high-performing teams and driving sustainable organisational change.

Workplace and employment

• Full-time, ongoing position.
• Hybrid arrangements are available; the successful applicant is expected to maintain a presence at the Sunshine Capability Hub and other locations as required.

Working at Ambulance Victoria

• Benefits include flexible and hybrid working arrangements, salary packaging, generous leave entitlements and free on-site parking.

Application and screening

• Applications require a cover letter, current resume and response addressing the Key Selection Criteria.
• Successful applicants must complete pre-employment screening, including references, misconduct and Police Checks.
• Applicants must undertake an assessment of secondary employment or outside interests.