Director of Security Operations

Develop and implement a comprehensive, organization-wide security strategy, including a security work plan

Establish and oversee security‑related policies, procedures, post orders, and emergency protocols that balance safety, client rights, and a trauma‑informed approach, in coordination with Compliance and Legal

Assess, recommend, and support governance of physical security technologies including CCTV, access control, and related systems in collaboration with IT and Facilities, ensuring consistency, data integrity, and appropriate use across program sites

Provide leadership and serve as the primary security advisor to executive leadership and program staff

Develop and maintain security metrics, dashboards, and executive level reports to support leadership oversight

Oversee daily security operations across all program sites

Conduct site visits and assessments 2-3 times per week to identify vulnerabilities and recommend improvements

Liaise with program staff and third party security vendors to address security and safety related issues

Manage relationships with third-party security vendors, including regular meetings with account reps to ensure delivery of quality services

In collaboration with the legal department, review and negotiate all third-party security vendor contracts and ensure contractual compliance

Responsible for drafting RFPs and overseeing bidding process for all third-party security vendors

Review and approve all third-party security vendor invoices

Provide security planning and readiness support for new program openings, program transitions, and site expansions, including risk assessments and vendor alignment

Draft site visit reports, assessments and follow-up protocols for quality improvement purposes

Analyze security‑related incident data to identify trends and preventive strategies, and provide subject matter expertise, documentation, and reporting to support governance and oversight of security operations and risk mitigation.

Respond to critical incidents and coordinate crisis management efforts

Attend internal S:US Incident Review Committee and Workplace Violence Committee meetings to provide guidance as to security best practices

Design and implement security training programs for program staff and third- party security staff

Attend security related trainings and webinars to ensure security best practices at S:US

Partner with program staff to promote safety awareness

Build strong relationships with NYPD, community stakeholders, and local precincts

Collaborate with internal departments including program, real estate, facilities, and IT

Support a culture of respect, equity, and inclusion in all security practices

REQUIRED EDUCATION AND EXPERIENCE

Bachelor’s degree required

8+ years of comparable experience with at least 3-5 years of managerial experience in directing security operations of a similar sized organization or company

Join a team of employees who cares about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of service animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected] .

By my signature, I understand and accept the responsibilities of the position for which I have accepted employment.

Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected] .