Director of Operations

About This Role

Company Description

Masar is a leading addiction rehabilitation center located in Jeddah, Saudi Arabia, offering a transformative journey toward recovery. Known for its compassionate and supportive approach, Masar addresses the complexities of addiction by focusing on the individual, their families, and their communities. Our state-of-the-art facility provides a holistic strategy that promotes physical, emotional, and social well-being. At Masar, we believe recovery is a path of self-discovery, and we are committed to guiding individuals every step of the way.

Job Summary: 

- Collaborate with CEO in setting and driving 

organizational vision, operations strategy, and 

hiring levels 

- Translate strategy into actionable steps for 

growth, implementing organization-wide goal 

setting, performance management, and annual 

operations planning 

-Oversee company operations and employee 

productivity, building a highly inclusive culture 

that ensures team members can thrive and that 

organizational goals are met 

- Ensure effective recruiting, onboarding, 

professional development, performance 

management, and retention 

- Ensure compliance with national and local 

business regulations, and take appropriate action 

when necessary 

Tasks and Job Responsibilities: 

1. Acts as a strategic partner on the leadership team 

and works closely with the team to ensure they 

are meeting performance expectations. 

2. Coaches and develops the team to ensure they are 

delivering against key business metrics. 

3. Looks for methods to improve quality, efficiency 

and productivity, reduce costs, increase profits, 

or improve control measures. 

4. Works collaboratively to develop and/or 

improve systems, processes, controls and 

procedures that improve the overall efficiency of 

the center and insure excellent client service. 

5. Provides timely, accurate and complete reports 

• on the operating condition of the company..

6.Manages the overall strategy, purpose, and 

vision of the entire Human Resources function: 

benefits, payroll, recruitment, learning and 

development, culture, performance 

management, and succession planning. 

7. Attracts, recruits, and retains required members 

of the executive team not currently in place 

8. Collaborates with the management team to 

develop and implement plans for the operational 

infrastructure of systems, processes, and 

personnel designed to accommodate the rapid 

growth objectives of the organization. 

9. Demonstrates a willingness to take on new tasks 

with a general attitude that no task is too small, 

impossible, or cannot be improved. 

10. Work autonomously while ensuring CEO 

expectations are readily met and exceeded. 

11. Fosters a success-oriented, accountable 

environment within the company. 

Required Qualifications & Experience: 

1. Bachelor’s degree in business, accounting, 

finance, or a related field required 

2. MBA strongly preferred. 

3. Minimum of 10 years of management experience 

4. In-depth understanding of the industry including 

risk management, compliance, and regulatory 

requirements 

5. In-depth understanding of accounting principles 

including budgeting, balance sheets, income 

statements, cash flow, and capital planning 

management 

6. Demonstrated strategic leadership ability 

Required Skills: 

1. Corporate management 

2. Financial planning and strategy 

3. Strategic planning and vision 

4. Promotion of process improvement 

5. Forecasting 

6. Marketing and business development

7. Budget development 

8. Understanding of advanced business planning and 

regulatory issues. 

9. Solid grasp of data analysis and performance 

metrics. 

10. Ability to diagnose problems quickly and foresee 

potential issues.