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Director of Operation

AccorHotelAl Madina Al Munawarah, KSA1 weeks agoDirector
Director

Oversee daily operations, optimize processes, manage budgets, and lead teams while ensuring compliance and driving operational efficiency improvements.

Skills

LeadershipStrategic PlanningBudgeting

About This Role

Overview

  • Oversee and optimize daily operational activities to ensure smooth, efficient business execution across all departments
  • Develop, implement, and monitor operational processes and procedures that enhance productivity and reduce costs
  • Analyze performance metrics and key performance indicators (KPIs) to identify opportunities for improvement and drive data-informed decision-making
  • Lead, mentor, and manage operational teams, providing clear direction, support, and constructive feedback to foster professional growth
  • Collaborate closely with cross-functional teams including sales, finance, and customer service to align operational strategies with organizational objectives
  • Manage vendor and supplier relationships, ensuring quality standards, timely delivery, and cost-effectiveness
  • Prepare and manage operational budgets, monitor expenditures, and implement cost control measures without compromising quality
  • Ensure compliance with company policies, industry regulations, and quality assurance standards
  • Identify and mitigate operational risks, developing contingency plans to maintain business continuity
  • Champion innovative solutions and process improvements that enhance customer satisfaction and operational efficiency
  • Communicate transparently with stakeholders, providing regular updates on operational performance and strategic initiatives
  • Maintain flexibility and resilience in responding to changing business needs and operational challenges

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