Director of IT Services
Key Skills for This Role
Full Job Posting
What We Offer
- We strive to be one of the best places to work in America. We offer competitive salaries and benefits that include:
- Health Insurance: Medical and dental – company pays 92% of premiums for individual coverage and for family coverage
- Vision Insurance: Fully covered
- Retirement Plans: 401(k) with employer match up to 4%
- Paid Time Off: Paid sick and safe leave, paid floating holidays, and generous vacation
- Other:
- Basic Life & AD&D policy company paid Voluntary Life Flexible & remote work structure Wellness reimbursement plan & mental health support Community sponsorships Donation matching Professional development allowance
- Basic Life & AD&D policy company paid
- Voluntary Life
- Flexible & remote work structure
- Wellness reimbursement plan & mental health support
- Community sponsorships
- Donation matching
- Professional development allowance
- If you need any accommodation for the interview process, please let us know when we contact you.
Equal Opportunity Employer
Innovas is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, or genetic information.
We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We are currently only open to remote employees residing in the following states: AL, FL, IN, MI, MO, NM, NC, OH, OR, PA, SC, TN, TX, WY.
All offers of employment are contingent upon successful completion of a standard background check.
About Innovas
At Innovas, we are transforming the way government innovates by delivering the mechanisms that turn ideas into action. We bring together the right people, processes, and technologies to accelerate progress where it matters most.
With a focus on impact over bureaucracy, collaboration over silos, and solutions over status quo, we we're built to act. Our team is made up of passionate problem-solvers, innovators, and experts who thrive on tackling meaningful challenges and delivering results. At Innovas, every role contributes to something bigger. Whether you’re supporting technology acquisition, improving processes, or enabling collaboration across organizations, your work helps move critical missions forward.
Join Innovas and help shape the future of government innovation.
Why work at Innovas:
Work on problems that matter. At Innovas, your work directly supports innovation that shapes our nation’s future and delivers solutions with real-world impact.
Be part of something built differently. Our teams are empowered to focus on solving problems, creating value, and exceeding expectations.
Bring ideas to life. Work alongside passionate problem-solvers who thrive on tackling complex challenges and turning possibilities into progress.
Grow alongside a team of experts. Our people bring diverse experiences from government, military, industry, technology, and entrepreneurship.
In this position, the hired individual will be part of a team supporting NSTXL activities.
Requirements
- 12+ years of IT experience, including substantial practical experience across infrastructure, enterprise services, and IT operations.
- 7+ years of experience leading technical teams, including responsibility for staff performance, service delivery, and external service providers.
- Demonstrated success improving an established IT function, with measurable results in service quality, reliability, security, team effectiveness, or vendor performance.
- Experience leading internal service desk operations and managing services delivered through MSPs, MSSPs, and other partners.
- Experience owning security policies, risk remediation, incident response readiness, and compliance or audit preparation.
- Experience establishing service expectations, measuring uptime and SLA attainment, evaluating vendor obligations, and reporting performance to business leadership.
- Demonstrated financial discipline in budgeting, procurement, licensing, asset management, and vendor oversight.
- Strong communication, people leadership, and change management skills, supported by curiosity and a practical approach to solving business problems.
- Ability to obtain and maintain a security clearance.
- US Citizenship
- 15+ years of IT experience, including substantial practical experience across infrastructure, enterprise services, and IT operations.
- 10+ years of experience leading technical teams, including responsibility for staff performance, service delivery, and external service providers.
- Experience leading the adoption and effective use of Microsoft 365 G5 services and GCC High environments.
- Broad technical depth across cloud services, networking, identity, endpoints, enterprise applications, monitoring, and security, sufficient to evaluate technical work and contribute during significant incidents.
- Experience supporting government contracting organizations and CMMC or NIST-based security programs.
- Working knowledge of Microsoft 365 security and information governance capabilities, including DLP, retention, legal holds, and eDiscovery, and the ability to direct their effective use.
- Experience improving IT operations and security maturity in a growing organization with a small internal staff and multiple outsourced partners.
- Experience with business application integration, HR-driven onboarding automation, depot services, and scalable device provisioning.
- Experience applying automation and AI-assisted capabilities to IT administration, service delivery, and employee support.
- Experience with Windows Server, Linux, cloud infrastructure, and network security.
- An active security clearance.
About Innovas, Inc.
Innovas is a private professional services firm helping government and defense clients execute innovation and technology-acquisition programs.
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