Director of Food and Beverage

Overview

About The Job

• Based at the Mandarin Oriental Downtown, Dubai within the Hotel Leadership Team in Dubai, the Director of RB&E is responsible responsible for all operational and administrative aspects of the RB&E division including budgeting, maintenance of quality standards, training and reviews of colleagues.
• Director of RB&E reports to the Hotel Manager.
• As a
• Director of RB&E, you will be responsible for the following duties:
• Oversee RB&E employees, facilities, and financial performance to maximise profitability, ensure cost efficiency, and maintain high operational standards through daily inspections of front and back of house areas.
• Continuously monitor and analyse service quality, guest satisfaction, financial results, marketing effectiveness, hygiene, and quality benchmarks (e.g., LQE, MOQA) to drive improvement.
• Supervise food and beverage preparation, presentation, and service to maintain exceptional quality, while analysing sales mix, pricing, and cost control to optimise performance.
• Lead promotional, marketing, and social media initiatives in collaboration with Sales and PR, while tracking competitor and market trends to enhance brand positioning and revenue.
• Manage team performance through leadership, recruitment, training, coaching, and engagement, while conducting regular meetings to review operations, financials, productivity, and development plans.
• Ensure compliance with safety, food regulations, and hotel policies, oversee financial planning (budgeting, forecasting, CAPEX), maintain operational systems, and drive continuous improvement across all RB&E operations.
• As a Director Of RB&E, We Expect From You
• Bachelor’s degree or Higher National Diploma in Hospitality, Hotel, or Business Management, with extensive luxury hotel experience.
• Minimum 10 years in 5-star hospitality, including at least 6 years in Food & Beverage leadership roles, ideally as Director of F&B in high-volume operations.
• International exposure across multiple regions (Asia, Europe, North America, preferably the Middle East), with pre-opening or renovation experience advantageous.
• Strong operational capability to manage all RB&E functions, meet financial targets, control costs, and adhere to brand standards.
• Proven leadership, communication, and interpersonal skills, with the ability to develop teams, handle guest queries effectively, and adapt to pressure and diverse situations.
• High professional standards including excellent grooming, fluency in English, flexibility, and the ability to work both independently and collaboratively.
• Our commitment to you
• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Colleague Comfort and Convenience: Benefit from comfortable accommodation, a duty transportation, and duty meals to ensure your work experience is both enjoyable and hassle-free.
• Competitive Salary and Benefits: We offer a competitive salary and an attractive benefits package, fully aligned with UAE industry standards, to ensure your financial well-being and stability.
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