Director of Facilities Management
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Key skills for this role
About the Role
Senior Director – Facilities Management Jeddah, Saudi Arabia University & Community Role Responsibilities: Hard Services – Maintenance (MEP & Civil) Provide strategic oversight of all mechanical, electrical, plumbing (MEP), and civil maintenance operations across the facility portfolio.
Key Skills for This Role
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Hard Services – Maintenance (MEP & Civil)
- Provide strategic oversight of all mechanical, electrical, plumbing (MEP), and civil maintenance operations across the facility portfolio.
- Ensure planned preventive maintenance (PPM) programmes are executed to schedule and comply with regulatory and asset management standards.
- Monitor and drive KPIs for asset uptime, response times, and maintenance cost efficiency.
Soft Services
- Oversee delivery of housekeeping, laundry, janitorial, and all soft service contracts to agreed service levels.
- Manage landscaping and pest control programmes, ensuring a safe and well-maintained external environment.
- Conduct regular quality audits and implement corrective actions to maintain service standards.
Office Services, Space Planning & Accommodation
- Direct office management functions including reception, mail, reprographics, and facilities helpdesk.
- Lead space planning strategy to optimise utilisation across all occupied facilities.
- Oversee accommodation services including room allocation, inventory, and occupant satisfaction.
Projects – MEP, Civil & Refurbishment
- Sponsor and oversee capital and minor works projects including renovation, refurbishment, and
- modification of MEP and civil infrastructure.
- Ensure projects are delivered on time, within budget, and in accordance with engineering standards.
- Manage contractor and consultant relationships throughout the project lifecycle.
Operational & Financial Management
- Own the FM operating and capital budgets; monitor expenditure and drive cost optimisation.
- Develop and enforce FM policies, procedures, and governance frameworks.
- Prepare executive reports and performance dashboards for senior leadership.
Stakeholder & Contract Management
- Serve as the primary point of contact for client leadership on all FM matters.
- Manage service provider contracts, SLAs, and performance reviews.
- Cultivate strong relationships with internal stakeholders, tenants, and regulatory bodies.
Experience & Qualifications
- 20+ years in Facilities Management, with at least 5 years in a senior/director-level role.
- Demonstrated experience managing integrated FM operations (hard and soft services).
- Demonstrated experience managing large teams.
- Degree in Engineering, Facilities Management, or related discipline; post-graduate qualification preferred.
- Relevant FM certifications (e.g., BIFM, IFMA, PMP) are an advantage.
Skills & Competencies
- Strong technical understanding of MEP systems, civil works, and soft service operations.
- Proven ability to manage large, multi-disciplinary teams and complex service contracts.
- Financial acumen with experience managing large FM budgets.
- Excellent leadership, communication, and stakeholder management skills.
- Strong analytical mindset and data-driven approach to service performance.
- This is a full time, onsite role working alternative Saturdays.
- The position will report into the FM Managing Director.
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