Director HR Solutions

Preferred Qualifications

• Prior experience leading enterprise transformation programs and strategic workforce initiatives. Experience supporting AI-enabled transformation and translating AI-driven business priorities into workforce, organization, and change implications. Ability to drive responsible, human-centered AI adoption through cross-functional partnership. Experience working in agile environments and applying agile principles to transformation delivery and change execution. Professional certifications such as Prosci, CCMP, SPHR, SHRM-SCP, or Agile certifications (e.g., SAFe, Scrum Master).
• 10+ years of progressive HR experience with expertise in organizational design, workforce transformation, change management and related disciplines. 4+ years of direct or matrixed leadership experience. Demonstrated experience assessing and addressing the people implications of transformation, including organizational redesign, operational model evolution, workforce planning, role design, capability development, and change adoption. Deep expertise in organizational design and effectiveness, including organizational structures, spans and layers, decision rights, governance, team effectiveness, and organization diagnostics, with the ability to develop recommendations and guide senior leaders through organizational tradeoffs and decisions. Demonstrated working knowledge of generative AI and AI agents, including their impact on workforce design and operating models, with a commitment to responsible AI practices and continuous learning. Strong executive experience with demonstrated ability to build strong relationships, influence senior leaders and executive stakeholders, facilitate alignment and drive decisions across complex, matrixed organization. Exceptional organizational, consulting, problem-solving, and strategic execution capabilities, with the ability to lead multiple high priority initiatives simultaneously. Strong analytical skills and business acumen with the ability to leverage data and insights to inform decisions, develop recommendations, and drive measurable business outcomes. High learning agility and ability to thrive in ambiguity, navigate complexity, and adapt to shifting priorities in a rapidly evolving business environment. Self-motivated, self-directed leader with a continuous improvement mindset and a passion for enabling organization transformation and enterprise change. Preferred Qualifications: Prior experience leading enterprise transformation programs and strategic workforce initiatives. Experience supporting AI-enabled transformation and translating AI-driven business priorities into workforce, organization, and change implications. Ability to drive responsible, human-centered AI adoption through cross-functional partnership. Experience working in agile environments and applying agile principles to transformation delivery and change execution. Professional certifications such as Prosci, CCMP, SPHR, SHRM-SCP, or Agile certifications (e.g., SAFe, Scrum Master). Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $152,066 - $202,755 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $159,670 - $212,893 in these states: CO HI MI MN NC NH NV OR RI $167,273 - $223,031 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. #LI-Remote Requisition #: 344110 Life at Lumen Life at Lumen is human and connected, even in a fast moving, AI‐focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. To learn more about Life at Lumen and how we live the Lumen 8, please visit: https://jobs.lumen.com/global/en/life-at-lumen Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 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To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.