Director, Global Manufacturing & Quality Transformation
Role Overview
Lead strategic transformation of global manufacturing and quality operations, including scaling nearshored manufacturing and improving supplier performance.
Build and lead a high-performing global organization and reshape regional operating models.
The role emphasizes leadership and change management, with manufacturing and quality expertise supporting the transformation.
Key Skills for This Role
Full Job Posting
Role mandate
Lead strategic transformation of global manufacturing and quality operations, including scaling nearshored manufacturing and improving supplier performance.
Build and lead a high-performing global organization and reshape regional operating models.
The role emphasizes leadership and change management, with manufacturing and quality expertise supporting the transformation.
Transformation and manufacturing leadership
- Redesign the global contract manufacturing network, including site selection, capacity planning, and production transfers, balancing cost, quality, and scale.
- Raise manufacturing and quality maturity by changing how teams, suppliers, and processes operate together.
- Build, lead, and develop a high-performing global manufacturing and quality organization.
- Align Product, Engineering, Supply Chain, Finance, Legal, and Commercial teams on major initiatives.
- Own manufacturing engineering and strategy, transfers, capacity planning, and operational risk, with accountability for time to market, cost, and quality.
- Build supplier and manufacturing partner relationships that improve reliability, agility, and continuous improvement.
- Scale operations to support growth, including entry into new markets or technologies.
Quality and compliance
- Introduce and evolve a Global Quality Management System aligned with ISO and regulatory or customer standards.
- Establish and monitor quality KPIs, lead CAPA for systemic issues, and ensure products meet applicable standards.
- Standards named include UL, CE, FCC, RoHS, and REACH.
- Use compliance training, documentation, and certification to support broader transformation.
- Identify and mitigate operational, quality, and compliance risks across the supply chain and manufacturing network.
Experience and qualifications
- Proven record transforming manufacturing or operations functions across multiple countries and cultures.
- 15+ years of senior leadership experience in global manufacturing, operations, or supply chain.
- Experience with complex multi-country production transfers and supplier network transformation is ideal.
- Engineering, Manufacturing, or Quality degree, or equivalent leadership experience; a master's degree is preferred.
- Working knowledge of lean manufacturing, Six Sigma, and international product compliance frameworks.
- Experience building and developing high-performing teams, with excellent cross-cultural communication and stakeholder influence skills.
- Comfort with ERP systems including PtP, Demand-to-Build, and QTC, and tools including SharePoint, Teams, and CAD; deep hands-on technical mastery is not required.
About Coates Group
Coates Group is a global technology company providing digital hardware, a proprietary content management system, and signage solutions for customer experiences.
The company operates in more than 50 markets and has nine offices, with its global headquarters in Sydney, Australia.
Benefits and culture
- Benefits include an annual market-competitive bonus program, flexible work options, wellbeing time, a Global Wellness paid day off, and a Give Back Day.
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