Director, Franchise Business (Asia)

Overview

• Since its founding in 1937, Krispy Kreme’s focus has remained the same - making fresh doughnuts using our founder’s original recipe.
• The brand’s iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.
• The Director, Franchise Business- Asia assumes the responsibility of the franchise management of our Franchise Markets in Asia; this position will be based in our Dubai Office.
• This position will work closely with global colleagues based in Charlotte, USA as well as all regional Franchise partners to ensure that day-to-day operations are executed as per the brand standards.
• The candidate will also be responsible for creating the strategic plan for their region and ensuring the team is successfully executing against the plan.
• A TASTE OF WHAT YOU WILL BE DOING:
• Create strategic plan for each Partner that is aligned to the brand strategic framework and work collaboratively with the partner to drive the execution of the plan.
• Support on the implementation of critical business levers such as home delivery and DFD.
• Responsible for the project management of the new unit pipeline, identify critical milestones and deliverables and track progress to ensure results.
• Review and approve all new and relocation sites. Track and forecast agreed upon asset actions and timing (new, relocations/rebuilds, and remodels)
• Pro-actively identify profit improvement levers and define action plans (ie: supply, logistics, labor scheduling, G&A, CAPEX)
• Work alongside the Global Marketing Team to ensure strong opening campaigns and subsequent LTO promotions.
• Guide partners through in-depth data analysis and best practices across the globe.
• Provide an operational insight to drive top class results.

Your Recipe For Success

• 5-7 years of Operations experience, QSR, or related food concept
• Bachelor’s degree in Supply Chain, Finance, or other related field
• Leadership Experience
• Project Management experience
• Strong attention to detail, problem-solving and project management skills
• Ability to effectively multi-task, managing numerous projects and adapt to shifting priorities in a high pressure environment
• Proven track record with NMO events Strong communication skills — ability to collaborate with all functions; to build close relationships with internal and external partners of any background; and engage with senior stakeholders
• Solid analytical capabilities and structured thinking
• Sound decision-making ability
• Honesty, high integrity, personal accountability and a passion for the success of the brand, the team, and personal career growth
• A performance-focused, results-oriented approach – you’ll have a strong work ethic and a determination to achieve success.
• Strong ownership mentality and exceptional levels of self-motivation, ambition, and entrepreneurial spirit.
• PC literate; Microsoft Office software; Microsoft exchange e-mail
• **The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position.
• The official job description will be provided during the application/interview process.*

Benefits

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan

• Generous PTO Plan

• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance
• Learn more at www.kkbenefits.com
• WHY KRISPY KREME?
• At Krispy Kreme, we focus on:

Loving People

• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.

Loving Communities

• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.

Loving Planet

• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.
• Krispy Kreme is an Equal Opportunity Employer:
• At Krispy Kreme, we believe that your originality sweetens our recipe.
• We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual.
• We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme