Director, Digital Experience Platforms

Role summary

Platform leadership and engineering delivery

• Own technology strategy, roadmap, delivery, and operations across web, mobile, and other customer-facing digital channels.
• Define future-state architecture and capability roadmaps for AEM, front-end platforms, mobile applications, search, design systems, and digital services.
• Lead teams across websites, mobile applications, front-end engineering, search and discovery, design systems, content delivery, and the AEM ecosystem.
• Drive strategic initiatives through Agile product teams; ensure predictable execution, release readiness, and high-quality software delivery.
• Partner with Product and Business teams on roadmaps, priorities, and release strategies; govern delivery quality, technical debt, and modernization.

Reliability, experience enablement, and modernization

• Own availability, performance, scalability, and resilience of digital experience platforms; establish standards for incident management, production support, monitoring, disaster recovery, and capacity planning.
• Lead major incident response and continuous service improvement; embed regulatory, privacy, accessibility, and security compliance in platform delivery.
• Partner with UX and CX teams to turn experience strategies into scalable technology, align design intent with engineering, and balance banner consistency with local needs.
• Champion headless, API-first, component-driven, DevOps/CI/CD, and cloud-native practices; evaluate emerging technologies and simplify platforms.

People leadership

• Lead, coach, and develop managers, architects, analysts, and developers; build succession plans and talent development strategies.
• Foster accountability, innovation, customer focus, operational excellence, collaboration, and continuous improvement; establish clear ownership and measurable outcomes.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline; a master’s degree is an asset.
• 12+ years of progressive experience leading large-scale digital engineering organizations.
• Proven experience managing customer-facing digital platforms at enterprise scale and leading large Agile product and engineering teams.
• Strong background in digital commerce, customer experience, or omnichannel retail environments.
• Technical expertise includes AEM, headless/composable architectures, React/Next.js, mobile platforms, APIs and microservices, search, cloud, DevOps/CI/CD, and UX design systems; Azure is preferred.

Work arrangement

• The posting includes the #LI-Hybrid designation.

About Sobeys

Rewards and benefits

• Depending on role and eligibility, rewards may include health and dental benefits, retirement and savings programs, an employee share ownership plan, an in-store discount, virtual healthcare, employee assistance, learning and development, parental leave top-up, and paid vacation.