Director - Control Tower
Skills
About This Role
Strategic Leadership
- Lead and manage the design, implementation, and evolution of the company s Supply Chain Control Tower, ensuring alignment with business goals and strategies.
- Define key performance indicators (KPIs) and develop strategies for continuous optimization of supply chain processes.
Cross-functional Collaboration
- Work closely with teams across Warehousing, Transport, Sourcing and Purchasing, Sales, Pricing, and the Import team to ensure alignment of operational strategies, best practices, and performance metrics.
End-to-End Visibility
- Establish and manage centralized monitoring of the end-to-end supply chain, providing real-time data on inventory, transportation status, order fulfillment, and supply chain risks.
Technology Integration
- Champion the integration of advanced technology (e.g., AI, IoT, blockchain, ERP systems) into the supply chain control tower for enhanced visibility, data analytics, automation, and decision-making.
Risk Management
- Identify and mitigate risks across the supply chain by monitoring performance trends, anticipating potential disruptions, and proposing proactive solutions.
Optimization & Continuous Improvement
- Drive efficiency improvements in supply chain processes, identifying cost reduction opportunities while maintaining or improving quality and customer satisfaction. Lead initiatives for continuous improvement using Six Sigma, or similar methodologies.
Budget & Financial Management
- Oversee budgeting and cost management related to the Control Tower function, ensuring cost-efficient operations without compromising service delivery. Analyze financial performance and optimize resources.
Team Leadership & Development
- Build, manage, and mentor a high-performing, cross-functional team. Provide guidance on professional development and performance management.
Stakeholder Communication
- Serve as the primary point of contact for senior leadership, providing updates and strategic recommendations related to the control tower s performance and initiatives.
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