Director, Constituent Programs
Role Overview
The Director serves as strategic lead and people leader for constituent program portfolios in Alumni Relations and Engagement.
Portfolios engage diverse alumni, students, recent graduates, and other organizational priority segments.
This is a hybrid position requiring weekly work in the Madison, Wisconsin office.
Key Skills for This Role
Full Job Posting
Role Overview
The Director serves as strategic lead and people leader for constituent program portfolios in Alumni Relations and Engagement.
Portfolios engage diverse alumni, students, recent graduates, and other organizational priority segments.
This is a hybrid position requiring weekly work in the Madison, Wisconsin office.
Program Leadership and Strategy
- Lead staff and cross-functional portfolio teams to set strategies, budgets, and tactics aligned with business-area plans.
- Coach portfolio leads on priorities and workflow, and identify resource gaps and solutions.
- Partner with engagement leadership and program directors to maintain consistent planning, execution, and outcomes.
- Lead engagement strategy design and delivery for key constituent segments.
- Gather feedback from volunteers, alumni, and donors, and cultivate constituent relationships.
- Supervise, develop, evaluate, and train professional and part-time staff.
- Guide annual affinity portfolio planning, use 4WARD CRM, and oversee program budgets and resource stewardship.
Required Qualifications
- Bachelor's degree or equivalent experience is required.
- At least 5 years of alumni or donor relations, education, nonprofit, fundraising, or related experience is required.
- Experience supervising and managing professionals and collaborating with volunteers is required.
- High proficiency in Microsoft Word, Excel, and Outlook is required.
Other Qualifications
- Project management knowledge, strategic engagement planning, event planning, and marketing and communications familiarity are listed qualifications.
- Experience with social media, analytical and interpersonal communication, team management, and advising students or volunteers are listed qualifications.
Benefits
- The organization offers competitive pay, benefits, and a 10% 401(k) contribution after one year of service.
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