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Director, Clinical Operations

Vibrant Emotional Health
New York, USA
Full-time
Director · 7+ years experience
Hybrid
Discovered 3 weeks ago

Full Job Posting

Required Qualifications:

  • · 7+ years of progressive leadership experience in clinical or healthcare operations, including oversight of multidisciplinary teams and program performance.
  • 3+ years of working with clinical workflows, either through direct clinical experience or sustained work alongside clinical teams.
  • Bachelor’s degree in healthcare administration, social work, psychology, public health, business administration, or a related field.
  • Preferred Master’s Degree in Social Work, Mental Health Counseling, Psychology, or a related behavioral health field required.
  • Active clinical licensure in New York State required (LCSW, LMHC, or equivalent). PHD, LCSW, or LMHC with diagnostic privilege is highly preferred.
  • Advanced training or certifications in healthcare administration, quality improvement, or clinical operations preferred (for example Lean, Six Sigma, or similar).
  • Strong systems thinker with the ability to design scalable processes without over engineering.
  • Proven ability to define metrics, track performance, and drive operational improvement.
  • Experience translating complex clinical concepts into clear direction for non clinical partners.
  • Experience working within Medicaid, managed care, or publicly funded behavioral health systems is strongly preferred.
  • Physical Requirements:
  • Must be able to remain in a stationary position 50% of the time.
  • Will constantly operate a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Will frequently communicate over video calls with internal and external stakeholders to provide status updates and potential roadblocks.
  • We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided by the Talent Acquisition team during the hiring process.
  • Full time employees will be eligible for excellent comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer paid disability insurance, employer paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.
  • Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. Vibrant will consider any equivalent combination of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
  • Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state or local laws.
  • Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Vibrant does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted on our careers page and all communications from the Vibrant recruiting team and/or hiring managers will be from an @vibrant.org email address.

Preferred Qualifications

  • Preferred Master’s Degree in Social Work, Mental Health Counseling, Psychology, or a related behavioral health field required.
  • Active clinical licensure in New York State required (LCSW, LMHC, or equivalent). PHD, LCSW, or LMHC with diagnostic privilege is highly preferred.
  • Advanced training or certifications in healthcare administration, quality improvement, or clinical operations preferred (for example Lean, Six Sigma, or similar).
  • Experience working within Medicaid, managed care, or publicly funded behavioral health systems is strongly preferred.

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