Director, Business Development Ops & Support (BD-OS)

As Rowan's Business Development organization scales to support significantly increased deal volume, this role will help build the execution infrastructure behind that growth. BD-OS is a pillar within BD alongside Customer Development and Commercial Strategy & Negotiation focused on program management, CRM and customer planning systems, and cross-functional coordination across live deals and broader BD initiatives.

The Director will take Rowan's existing tools and processes and evolve them improving and, where needed, designing and standing up the systems, reporting, and operating rhythm that give BD and its stakeholders clear visibility into deal and customer status. This role also plays a central part in customer-facing planning and reporting: tracking account status, progress, next steps, and strategic plans across Rowan's key relationships.

Whether this role carries direct reports initially is still being finalized, but it is likely to grow a small team over time as the group's scope and volume increase.

A track record of building and improving systems and processes — evidenced through project management, program management, or operations roles, ideally within real estate, infrastructure, technology, or a similarly complex commercial environment.

Experience with CRM platforms and customer/account reporting structures.

Comfort driving structure and cross-functional cooperation with stakeholders who don't report to you.

Experience producing or contributing to senior leadership or board-level reporting, ideally including approval-request materials.

Strong judgment on sequencing and prioritization in a fast-scaling environment.

Genuine interest in building and evolving a function as it grows.

BD-OS is core to how Rowan scales its commercial organization to match the pace of its growth. This role sits at the center of BD's three pillars Customer Development, Commercial Strategy & Negotiation, and BD-OS and plays a direct role in how the organization plans, executes, and reports on its most important customer relationships.

At Rowan, we are a distributed team united by a common mission to transform data center delivery. Across our two offices, we offer a hybrid work environment supported by teamwork, technology, and in-office gathering time to help you be successful. We are headquartered in downtown Denver, Colorado and have an office in Seattle, Washington. Our team of talented and passionate individuals is spread out across the U.S.

At Rowan, we want to make sure you can do great work. We offer competitive benefits focused on helping you be and achieve your best.

Hybrid working environment

Team building and educational opportunities

Generous benefits package including robust health benefits and a 401(k)-company contribution

Unlimited PTO

RTD ECO pass or parking reimbursement

Competitive compensation, bonus, and an incentive plan

Rowan Digital is an equal opportunity employer. We welcome and celebrate diversity in all aspects of our workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive environment where everyone can thrive.