Director - AV & Creative Technology

Overview

• Strategic Leadership & Technology Roadmap

• Define and lead the creative technology strategy for audiovisual, show control, media, and immersive systems across attractions, lands, and park-wide infrastructure.
• Establish long-term technology roadmaps aligned with the broader entertainment and guest experience vision.
• Identify emerging technologies and innovations that can enhance storytelling and guest engagement across the portfolio.

• Governance, Standards & Technical Authority

• Establish and enforce AV and creative technology standards, system architectures, and technical design guidelines across projects.
• Provide senior technical leadership to ensure consistency, quality, and lifecycle sustainability across multiple attractions and facilities.
• Act as the technical authority for show systems, immersive technologies, and AV integration across the entertainment portfolio.

• Creative & Experience Alignment

• Partner with Creative, Media, Experience Design, and Attraction Development teams to translate storytelling into executable technology strategies.
• Safeguard creative intent while balancing operational, technical, schedule, and budget considerations.
• Guide the development of immersive and interactive experiences through effective integration of AV, media, and show technologies.

• Procurement Strategy & Contract Oversight

• Define procurement strategies for AV and creative technology systems across attractions and park-wide infrastructure.
• Oversee preparation of technical scopes, specifications, and tender documentation for consultants, media vendors, and system integrators.
• Lead technical evaluations of proposals and support commercial negotiations in coordination with procurement and legal teams.
• Provide executive oversight of contract administration including compliance, change management, and performance monitoring.

• Project Delivery Oversight

• Provide executive oversight of AV and show technology delivery across all project phases including concept, design, procurement, installation, integration, testing, and commissioning.
• Monitor progress across multiple projects to ensure alignment with schedule, budget, and performance expectations.
• Participate in major technical milestones including Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), rehearsals, and commissioning approvals.

• Systems Integration & Risk Management

• Ensure successful integration between AV systems, ride systems, facility infrastructure, IT platforms, and operational technologies.
• Identify technical and commercial risks related to show and media systems and implement mitigation strategies.
• Ensure system architectures support reliability, redundancy, cybersecurity, and future scalability.

• Operational Readiness & Lifecycle Management

• Ensure AV and show systems are designed for long-term operational performance, maintainability, and high guest throughput environments.
• Oversee development of operational documentation, maintenance strategies, training programs, and system handover processes.
• Support transition from project delivery to park operations to ensure successful long-term asset performance.

• Team Leadership & Stakeholder Management

• Lead and mentor AV and creative technology specialists within the organization.
• Manage relationships with consultants, media studios, system integrators, and technology vendors.
• Serve as the senior interface between creative, technical, operational, and commercial teams.