Direct Support Professional

Qualifications

• High school diploma or GED
• 3 years minimum of experience working with individuals with chronic and severe mental illness OR a degree in a mental-health–related field
• Must be at least 18 years of age; some programs require employees to be 21 years of age or older
• Valid driver’s license and proof of auto insurance
• Basic computer skills and ability to use electronic documentation systems
• Ability to lift up to 50 lbs
• Ability to stand and walk for extended periods
• Ability to safely manage physically demanding situations
• Follow behavior support plans, treatment plans, functional assessments, and person-centered plans
• Use crisis prevention, de-escalation, redirection, and manual restraints as trained
• Communicate clearly and professionally in writing and verbally, including documentation
• Work effectively in crisis situations and exercise sound judgment
• Collaborate with team members and external partners (case managers, law enforcement, mental health professionals)
• Demonstrate strong problem-solving, consistency, time-management, and independent prioritization skills