Dir, Enterprise Applications (Testing)

People Leader

Accountable for workforce strategy ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands.

Large team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures

Transformational leader able to guide teams through culture transition

Manage multiple application teams up to approximately 350 full time equivalents; both Horizon employees and on/offshore contingent resources

Customer Liaison and Strategic Driver

Establish and uphold effective partnerships with business customers to create and maintain digital and technology roadmaps as aligned with corporate strategy

Act as customer liaison for information technology

Implement and maintain cohesive and transparent demand management practices within a group of several product teams

Application Development and Software Lifecycle Management – In house development and vendor off-the-shelf software implementation and integration

Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation

Align to Horizon’s SDLC methodology and act as transformational leader as the organization moves to Agile/Scrum

Establish and oversee close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld

Partners with EBTS directors (IT, Infrastructure & Operations, Information Security) to align on and implement divisional goals

Make certain of best practice artifact development, maintenance, and availability

Application Portfolio Management and Service Level Availability

Ensure technology roadmaps are created, managed, and implemented for the entirety of the application product line(s) within span of control

Align team members to enterprise, information security, and data governance standards on architecture

Maintain 24x7x365 production support and agreed upon service levels for performance, availability, and quality

Vendor and contract management

Develop and maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategy

Partner with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contracts

Manage effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contracts

Ensure month over month vendor adherence to contractual SLAs, contract terms, and quality of delivery

Uphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations

Administrative, fiscal and budget management

Monthly and yearly management of budgets over approximately $5M

Direct strategies that increase efficiency and throughput while maintaining cost and quality

Assure timely adherence to EBTS and Horizon’s administrative and compliance policies

Education:

High School Diploma/GED required

Bachelor degree preferred or relevant experience in lieu of degree

Work Experience:

Ten to fifteen years professional experience in information systems delivery

Requires a minimum of six years of managerial experience, specifically supervising a technology staff

Preferred but not required:

Lean Six Sigma

Project Management

Agile/Scaled Agile training and related certifications

Required:

Software development lifecycle expertise

Experience in software engineering, development and maintenance

Proven ability to deliver quality software products and applications on time and within budget

Successful management of complex technology programs and projects

Demonstrated ability to effectively lead a technology team

Strong organizational and problem solving skills

Preferred:

Agile scrum/Scaled Agile

Self-Management

Relationship Management

Conviction

Implementation Mindset

Drive

Forward Thinking

Customer focused

Develops talent and drives engagement

Drives results

Strategic mindset

Ingenuity and flexibility

Professional acumen and discretion

Vendor relationship management and negotiation skills

Transformational leader with strong communication skills

Instills trust

Values differences

At Horizon, you’ll do meaningful work that directly improves lives—while being supported by a mission‑driven organization that values expertise, collaboration, and growth. We believe that when our people thrive, our communities do too. If you are passionate about making an impact, we’d love to hear from you!

Horizon BCBSNJ employees must live in New Jersey, New York, Pennsylvania, Connecticut or Delaware. This job summary has been designed to indicate the general nature and level of work performed by colleagues within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of colleagues assigned to this job.

Horizon Blue Cross Blue Shield of New Jersey is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability and any other protected class as required by federal, state or local law. Horizon will consider reasonable accommodation requests as part of the recruiting and hiring process.