DINING RETAIL SERVICES MANAGER
Role Overview
We are seeking a Retail Food Service Manager with a strong front‐of‐house background, ideally from a higher‐end fast casual or similar high‐volume retail dining environment.
Key Skills for This Role
Full Job Posting
Job Summary
We are seeking a Retail Food Service Manager with a strong front‐of‐house background, ideally from a higher‐end fast casual or similar high‐volume retail dining environment. Experience in retail marketing and some exposure to catering operations is highly preferred. Looking for an individual who excels in customer‐facing leadership, guest engagement, and polished retail service execution.
In this role, the Retail Food Service Manager supports the success of the healthcare retail foodservice operation by ensuring an exceptional guest experience, maintaining compliance with Health Department regulations, and upholding both client and company standards. This position plays a key role in motivating, training, and developing staff to consistently achieve operational objectives and deliver high‐quality service to customers and the healthcare community.
Essential Duties and Responsibilities
Oversee day‐to‐day retail foodservice operations to ensure smooth, efficient service.
Lead front‐of‐house teams, ensuring high‐quality customer interactions and service standards.
Plan and supervise special functions and promotional or marketing‐driven events.
Manage cash handling procedures, cash controls, and payroll documentation.
Participate in recruiting, hiring, training, and developing frontline team members.
Ensure compliance with client expectations, Health Department guidelines, and company policies.
Complete all required daily, weekly, and monthly operational reports.
Support retail marketing initiatives to increase sales, customer engagement, and satisfaction.
Perform additional duties as assigned.
Qualifications
- Minimum 2 years of retail foodservice operational management experience.
- Experience in fast casual dining, restaurants, hotels, corporate dining, education, military, healthcare, or similar foodservice environments.
- Front‐of‐house leadership experience in a high‐volume setting strongly preferred.
- Retail marketing experience is preferred.
- Experience with cash‐based retail operations and financial controls.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and general computer applications.
- Associate degree preferred.
- Apply to Morrison Healthcare today!
- Morrison Healthcare is a member of Compass Group USA
- Click here to Learn More about the Compass Story
- Associates at Morrison Healthcare are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
- https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf
- Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
- Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
- Applications are accepted on an ongoing basis.
- Morrison Healthcare maintains a drug-free workplace.
- Req ID: 1561621
- Morrison Healthcare
- AMY S MILLER
- [[req_classification]]
About Compass Group
Compass Group is a British multinational contract foodservice and support services company. It serves clients in business and industry, healthcare and senior living, education, sports and leisure, and defence, offshore and remote sectors across more than 25 countries.
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