Digital Transformation Director
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About the Role
Role Description The Digital Transformation Director at Grupo KFC Ecuador is a full-time remote role responsible for leading the organization’s end-to-end digital and business transformation initiatives.
Key Skills for This Role
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Role Description
The Digital Transformation Director at Grupo KFC Ecuador is a full-time remote role responsible for leading the organization’s end-to-end digital and business transformation initiatives.
This role oversees the design and implementation of digital strategies that enhance customer experience, optimize operations, and support long-term growth.
Day-to-day responsibilities include assessing current processes and systems, defining transformation roadmaps, prioritizing projects, and coordinating cross-functional teams to deliver measurable outcomes.
The director collaborates closely with senior leadership, technology partners, and operational teams to ensure alignment between digital initiatives and business objectives, while monitoring performance metrics and adjusting strategies as needed.
This role also involves managing budgets and timelines, identifying risks, promoting change adoption, and fostering a culture of continuous improvement and innovation.
Qualifications
- Proven experience in Digital Transformation, including designing and executing digital strategies and initiatives.
- Background in Business Transformation, with the ability to align digital programs to organizational goals and operational processes.
- Strong Analytical Skills to interpret data, develop insights, and support decision-making for complex transformation projects.
- Program Management expertise to plan, coordinate, and track multiple digital projects, ensuring on-time and on-budget delivery.
- Consulting experience or consulting-style approach to stakeholder management, problem framing, and solution development.
- Experience leading cross-functional teams and working with technology, operations, marketing, and finance stakeholders.
- Excellent communication and presentation skills, with the ability to influence at executive and operational levels.
- Demonstrated ability to drive change management, including training, engagement, and adoption strategies.
- Bachelor’s degree in Business, Engineering, Information Systems, or a related field; advanced degree (MBA or equivalent) is a plus.
- Experience in retail, QSR, or consumer-focused industries is preferred, with familiarity in omnichannel and customer-centric initiatives.
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