Digital Product Manager
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Key skills for this role
About the Role
Manage digital product roadmaps, optimize client journeys, ensure compliance, and drive innovation in Private Banking with strong analytical and communication skills.
Key Skills for This Role
Full Job Posting
Product Management
- Own the digital product roadmap for Private Banking across Wealth Management and Daily Banking journeys.
- Translate business needs, client insights, and RM feedback into clear user stories, requirements, and acceptance criteria.
- Prioritize and manage the product backlog, ensuring alignment with business goals and client needs.
- Work closely with Technology, UX/UI, and agency partners to deliver features, enhancements, and new capabilities.
Journey Optimization
- Support the design and optimization of digital journeys including onboarding, payments, servicing tools, portfolio views, and advisory features.
- Partner with CX & Service Design to validate journeys through testing, client insights, and usability research.
- Collaborate with Wealth and Daily Banking teams to ensure digital tools support advisory workflows and day-to-day servicing needs.
Compliance And Performance Monitoring
- Ensure all product releases meet regulatory, compliance, and information-security requirements.
- Monitor product KPIs such as engagement, usage, conversion, servicing efficiency, and digital adoption.
- Drive continuous improvement through experimentation, A/B testing, analytics, and client feedback loops.
Innovation
- Support innovation initiatives such as personalization, automation, digital advisory tools, and real-time reporting for Private Banking clients.
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