Digital Platforms Specialist

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Digital Platforms Specialist

Essential Duties And Responsibilities

• Update and maintain website content and digital platform materials in coordination with internal stakeholders.
• Upload, format, and publish text, images, and other approved content through the content management system.
• Support the creation and editing of web and social media content, including captions, short copy, and basic digital storytelling assets.
• Assist with basic graphic and multimedia updates for websites and digital channels while following brand guidelines.
• Monitor website functionality and help troubleshoot routine content, formatting, and user experience issues.
• Support regular CMS updates, content reviews, and routine quality checks to help maintain site accuracy and consistency.
• Assist with basic SEO, accessibility, and analytics tasks, and help prepare simple performance reports when needed.
• Work collaboratively with content, communications, design, and technical teams to support digital projects and campaigns.

Team Collaboration

• Contribute to a collaborative and supportive team culture.
• Participate in regular team meetings and workshops.
• Support documentation and shared resources to enhance knowledge retention.
• *Other duties, as assigned by the Assistant Dean and senior leadership*

Minimum Qualifications (education, Experience, Certifications, Skills)

• Bachelor’s degree in Web Development, Digital Media, Communications, Information Technology, or a related field—or equivalent professional experience.
• Some professional experience supporting websites, digital content management, or related communications platforms.
• Working knowledge of content management systems such as WordPress, Drupal, or similar platforms.
• Basic proficiency in HTML and CSS; familiarity with JavaScript is helpful.
• Ability to create and edit basic digital content and visual assets using common design tools.
• Familiarity with web accessibility, SEO, and digital analytics concepts.
• Strong attention to detail, organization, and written communication skills.
• Ability to manage multiple tasks, follow established processes, and work collaboratively with cross-functional teams.

Preferred Qualifications (Education, Experience, Certifications, Skills)

• Experience working with editorial calendars, website content updates, or routine publishing workflows.
• Familiarity with Google Analytics or similar web reporting tools.
• Basic experience creating graphics or resizing multimedia assets for digital platforms.
• Exposure to higher education, nonprofit, or mission-driven communications environments.
• *The target budgeted salary for this position is $65,120 to $83,950 annually.
• Offers will be based on candidate experience and education, as well as equity within Northwestern University.*
• *Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status.
• View Northwestern’s*
• *non-discrimination statement*
• *.
• Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance.
• View*
• *additional information on the accommodations process*
• *.*