Digital Platform Operations Specialist
Role Overview
Support day-to-day digital platform operations for the Southeast Asia Marketing team.
Help deliver a seamless digital customer experience across regional web properties.
Support website content, web merchandising, digital campaigns, and platform operations.
Key Skills for This Role
Full Job Posting
About the Job
Support day-to-day digital platform operations for the Southeast Asia Marketing team.
Help deliver a seamless digital customer experience across regional web properties.
Support website content, web merchandising, digital campaigns, and platform operations.
Responsibilities
- Manage website content, product information, and digital asset deployment and maintenance.
- Coordinate homepage banners, product categorization, navigation, featured content, promotions, and product presentation.
- Maintain content accuracy, consistency, compliance, and brand alignment across websites.
- Conduct routine website quality assurance before and after content deployment.
- Troubleshoot operational issues with technical teams and external vendors.
- Improve digital workflows, processes, documentation, and operational efficiency.
- Monitor website performance and digital operational metrics for optimization opportunities.
- Build relationships with regional and global stakeholders to support project delivery.
- Brief and manage web vendors creating landing pages, campaign pages, and other regional assets.
Requirements and Qualifications
- Bachelor’s degree in Marketing, Business, Digital Media, Information Technology, or a related discipline.
- 2–3 years of experience in digital marketing, website operations, digital content management, web merchandising, or a related field.
- Experience using content management systems and coordinating website content updates.
- Strong project management, organizational, stakeholder management, communication, QA, and problem-solving skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Experience with website analytics or digital performance reporting tools is an advantage.
Work Schedule
- Standard Monday to Friday schedule.
Work Environment
- Office-based work environment.
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