Digital Operations Specialist I

At Fox Tech, we stand as a beacon of innovation, crafting world-class, large-scale digital products that redefine the entertainment experience. We’re seeking visionary individuals to join our Digital Operations team to shape the future of streaming. Now is your chance to contribute to delivering extraordinary digital experiences across Sports, News, and Entertainment.

Fox Technology is looking for a Digital Operations Specialist to join our Digital Operations Team in Tempe, AZ. In this role, you will ensure production services are operated consistently and at scale—delivering a high-quality experience to millions of viewers across FOX Networks, Tubi, digital platforms, mobile apps, websites, linear networks, and 3rd-party partners such as Amazon, Hulu, and Apple.

You will collaborate closely with the SRO and Tier 1 Media Control Center (MCC) Operations teams to develop procedures, monitoring patterns, and troubleshooting strategies. This is a Tier 1 role, ideal for a self-starter interested in progressive approaches to digital operations and capable of partnering effectively across teams to deliver reliable, high-quality content experiences.

A SNAPSHOT OF YOUR RESPONSIBILITIES

Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service. This includes ensuring content is properly featured and implemented across our direct-to-consumer platform.

Own the end-to-end operation of content services, applications, and events, including event monitoring, incident management, and support of cloud services.

Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and various in-house tools within the Fox Digital Video ecosystem.

Support the development and reporting of key operational metrics to identify and drive continuous improvements.

Assist the SRO team in creating and maintaining documentation, including operational runbooks.

Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.

Demonstrate strong responsibility, organizational skills, and critical thinking—key pillars of our team culture.

Be available to work various shifts, including nights, weekends, and holidays, as business needs require.

NICE TO HAVE, BUT NOT A DEALBREAKER

Bachelor’s Degree

Experience with operations and cloud-based services

Familiarity with orchestration and monitoring of cloud-native services

Ability to remain calm and effective in high-pressure, fast-paced environment

Strong oral and written communication skills

Team-oriented mindset and collaborative approach

Flexibility to support operational needs, including weekends, overnights, and early mornings

Experience or knowledge of the broadcast industry is a plus

#DTC

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

View more detail about FOX Benefits.