Digital Experience Lead

Required 7+ Years digital program or project management, with proven success managing complex initiatives

Knowledge Skills and Abilities

Understanding of agile development methodologies

Project management and leadership skills

Relationship development across various levels of staff

Strong communication, writing, and presentation skills

Strong organizational and multi-tasking abilities

Ability to motivate others to work together as part of a team

Ability to negotiate solutions to problems independently

Strategic thinking and problem-solving capabilities

Expertise in governance, risk management, and performance reporting

Certifications & Licenses

Preferred: Certified User Experience Professional (CUEP) - UXQB or similar recognized HCD programs or equivalent

Preferred: SAFe Agilist Certification (SA) - Scaled Agile, Inc or equivalent agile certification

Preferred: Certified Project Management Professional (PMP) - PMI or equivalent

The Digital Experience Lead leads the planning and execution of strategic digital initiatives that support organizational goals and enhance the user experience.

This role partners across business and technology teams to translate strategic priorities into actionable plans, align stakeholders, and drive the delivery of digital solutions that meet business and customer needs.

The position oversees governance processes, manages vendor partnerships, and promotes collaboration across teams to ensure effective and efficient delivery.

With a focus on quality, usability, accessibility, and compliance, the Digital Experience Lead helps advance digital capabilities while identifying opportunities for innovation and continuous improvement.

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The posted salary range is the lowest to highest salary we , in good faith , believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the hiring range and t his hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay.

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching , lifestyle spending account and m any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.