Digital Delivery Manager

Are you passionate about using digital technology to improve healthcare?

At InHealth, we're transforming the way diagnostic services are delivered across the UK. As our Digital Delivery Lead, you'll play a pivotal role in implementing digital solutions that improve patient care, streamline clinical pathways and strengthen partnerships with NHS organisations.

This isn't a traditional project management role.

You'll lead the successful delivery of digital implementations from mobilisation through to adoption, ensuring new services don't just go live - they deliver measurable benefits for our customers and the millions of patients they support.

Working with senior stakeholders across InHealth, NHS Trusts and technology partners, you'll manage multiple complex implementation programmes simultaneously, helping shape the future of digital healthcare.

If you enjoy solving complex problems, building trusted relationships and seeing the real-world impact of your work, we'd love to hear from you.

What you will do

As a Delivery Lead, you'll be responsible for ensuring digital implementations are successfully delivered, adopted and embedded into everyday clinical practice.

You'll:

Lead end-to-end delivery of digital implementation programmes across multiple customers

Build strong relationships with NHS customers, suppliers and internal stakeholders

Define what success looks like with customers and ensure solutions deliver lasting value

Coordinate multidisciplinary teams across Digital, IT, Cyber Security, Information Governance, Operations and Product

Manage delivery plans, milestones, risks and dependencies across several concurrent projects

Support customers through change, ensuring new digital services are fully adopted and embedded

Monitor post go-live performance and proactively resolve issues to maximise customer outcomes

Identify opportunities to improve products, delivery models and customer experience

Provide clear reporting and updates to senior stakeholders

Act as the voice of the customer, helping shape future digital products and services

You'll be an experienced delivery professional who enjoys working in complex environments where collaboration, customer engagement and continuous improvement are key.

You'll ideally have experience of:

Delivering complex digital or technology implementation programmes

Working within healthcare or alongside NHS organisations

Managing multiple projects and competing priorities simultaneously

Building trusted relationships with senior stakeholders and customers

Leading cross-functional or matrix teams

Driving adoption, business change and operational improvements

Managing programme risks and ensuring successful customer outcomes

Project or programme management methodologies (formal qualifications are advantageous)

We're looking for someone who:

Focuses on outcomes rather than simply delivering milestones

Is an excellent communicator who can influence at all levels

Thinks strategically whilst maintaining strong attention to detail

Enjoys solving complex challenges

Builds trust quickly and confidently challenges where appropriate

Is passionate about improving healthcare through digital innovation

We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more!

In addition to this, we also offer:

27 days annual leave (plus bank holidays)

Generous company contribution pension scheme

Private medical insurance options

Life assurance

Hybrid and flexible working opportunities

Fantastic learning and development opportunities

24/7 access to a dedicated well-being hub and an Employee Assistance Programme

Enhanced parental leave

Monthly award programme and online peer-to-peer recognition

Long service recognition, with vouchers and additional annual leave

Refer a friend bonus

Discounts on InHealth’s healthcare services

Smart tech, Cycle to Work and thousands of discounts and cashback options

Paid-for professional memberships and more!

Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway. IND02

InHealth is the UK’s largest specialist provider of diagnostic and healthcare solutions, working in partnership with the NHS for more than 30 years to make healthcare better for more than 5 million patients each year.

Our support services teams play a vital role in making healthcare better every day so whether you’re supporting operations, logistics, finance, digital or other essential services, you’ll be part of a people-focused organisation where collaboration, creativity and a shared commitment to patients shape everything we do.

InHealth is a place where you're trusted to do your job well, supported by people who value your expertise and give you the space to act on it. Teams show up for each other, leaders back your judgment and help remove blockers rather than create them.

New opportunities open as we grow - whether that's progressing, moving sideways or taking on something different as your strengths evolve. And everything we do is focussed on making healthcare better - for patients, partners and the people delivering care.

Read more about us here: Who We Are - InHealth Group .