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workable

Digital & CX Business Relationship Manager

tawantech
Riyadh, KSA
Manager
Onsite
Discovered 3 weeks ago

Full Job Posting

Requirements

  • Bachelor's degree in Business Administration, Information Systems, Design, or related field; MBA a plus
  • Strong understanding of digital banking channels and customer experience design principles
  • Proven experience building business cases bridging business value and IT delivery
  • PMP or equivalent certification preferred
  • Strong stakeholder management across business, UX/product, and technical teams
  • Strong written and verbal communication in English and Arabic
  • Familiarity with SAMA regulatory requirements relevant to digital channels and CX
  • Years of Experience: 5-8 years in project management, business analysis, or business relationship management in digital banking or CX

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