Digital CRM Architect

Technical Expertise • 10+ years of software development and solution architecture experience. • 5+ years of hands-on experience with Dynamics 365 CE and Microsoft Power Platform. • Strong expertise in: o Dynamics 365 CE (Sales, Customer Service, Custom Applications) o Microsoft Dataverse o Power Apps o Power Automate o Power Pages o Power Virtual Agents / Copilot Studio o Power Fx • Deep understanding of Azure Integration Services: o Azure Functions o Logic Apps o Azure Service Bus o App Services o API Management • Strong development background in C#, .NET, JavaScript, TypeScript, and PCF controls. • Experience designing secure, resilient, and scalable enterprise solutions. Delivery & Leadership • Proven experience leading distributed development teams and technical workstreams. • Strong mentoring and coaching capabilities with experience developing technical talent. • Experience driving architecture governance and design assurance activities. • Strong understanding of Agile, Scrum, DevOps, and modern engineering practices. • Demonstrated experience leveraging GitHub Copilot and AI-assisted development tooling within enterprise