Devices Management Director

Job Purpose

Key Functional Accountability

• Lead the end-to-end lifecycle management of Mission-Critical devices, including procurement, testing, deployment, maintenance, replacement, and retirement.
• Establish and oversee device management processes to ensure compliance with required certifications, technical specifications, and operational standards.
• Oversee bulk procurement, testing, distribution, and deployment activities to ensure timely availability of devices for beneficiaries.
• Direct device fault management activities, ensuring timely identification, reporting, replacement, and resolution of device-related issues to minimize operational disruption.
• Establish and monitor quality standards for device repair and maintenance activities performed by external service providers and repair workshops.
• Oversee testing and certification activities for newly procured device batches, ensuring compliance with governmental and regulatory requirements.
• Lead coordination with Lab & Testing teams to evaluate device capabilities, monitor technology updates, and support demand forecasting activities.
• Ensure effective inventory planning and lifecycle tracking of Mission-Critical devices to maintain operational readiness and asset visibility.
• Collaborate with Procurement to define vendor evaluation criteria and oversee vendor selection activities to ensure sourcing of compliant and reliable devices.
• Monitor vendor performance and ensure delivered devices meet approved specifications, quality requirements, and contractual obligations.
• Review device performance trends and operational data to identify improvement opportunities and support continuous enhancement of device management practices.
• Provide management with recommendations related to device strategy, lifecycle optimization, vendor performance, and operational risks.

Minimum Years Of Relevant Experience

Educational Level

Most Preferred Education Field