Development Manager, Forward Deployed Engineering

Role overview

What you'll work on

• Map client workflows, define success metrics, and identify constraints with enterprise clients.
• Design custom AI workflows and integrations using Clio APIs and the broader modern stack.
• Contribute through code reviews and by designing, prototyping, and shipping production code.
• Troubleshoot, debug, and optimize deployments with client technical teams.
• Turn experimental R&D into stable production code and potential platform features.
• Review code and architecture, coach direct reports, and participate in hiring.
• Work with Product and Engineering partners to identify recurring client needs and set the team roadmap.

What you may have

• People leadership in software development, especially with large-scale SaaS products.
• Hands-on software development experience, full-stack fundamentals, and comfort with RESTful APIs and systems integrations.
• Ability to design, build, and deploy production applications.
• Hands-on experience taking LLM-powered applications, including retrieval, agents, structured outputs, and prompt safety, into production.
• Client-facing experience scoping ambiguous problems, communicating trade-offs, and iterating on feedback.
• Ability to hire, coach, develop, and retain engineering talent.
• Curiosity about AI and its application to the legal industry.

Bonus experience

• A philosophy on what makes effective forward deployed engineering teams.
• Experience leading client-facing engineering teams.
• Experience with Ruby on Rails or Python.

Workplace and travel

• Candidates must be based near the Toronto or New York City hubs and attend the office twice a week on Anchor Days.
• The role involves occasional travel to client sites. The posting describes a hybrid work environment.

Compensation and benefits

• The stated expected salary range is CAD 180,500 to CAD 270,700; placement depends on geographic region, experience, and skillset.
• The rewards program includes health, dental, and vision coverage, flexible time off, an annual counseling benefit, RRSP matching, and RESP contributions.