Developer Relations Engineer

In a typical day, a developer relations engineer might:

take part in team product meetings, at levels from strategy to day-by-day development progress, contributing insight and expertise

maintain conversations with developer community members wherever they may be found - IRC, social media, product forums, meet-ups and more

work with colleagues in other teams in the company, as part of efforts to help establish commonality and consistent approaches

help solve specific technical problems that users or colleagues have identified

contribute to technical documentation to ensure that developer users' needs are met there

work on technical articles, presentations or workshops

identify new opportunities and directions for improvement in the developer experience we provide

present at conferences, meetups or technical events

A strong candidate

is a programmer or developer with a demonstrable passion for and engagement in open-source software

has worked with real-world challenges developing and deploying software using Linux

has practical hands-on experience of Linux software packaging (including Snaps, debs, charms, rocks, PIP, containers)

understands current software packing issues and trends in the Linux ecosystem

has been a contributor to open-source communities, software and documentation

is an engaging, vivacious speaker and presenter

can work effectively, tactfully, empathetically and confidently in contexts where different parties have different perspectives, needs and understanding

builds trust, relationships and confidence

is willing to travel globally twice a year for company events, as well as to upstream and partner events

previous experience in a developer advocacy or community role

in-depth familiarity with Ubuntu and the Canonical ecosystem of products

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!

Personal learning and development budget of USD 2,000 per year

Annual compensation review

Recognition rewards

Annual holiday leave

Maternity and paternity leave

Employee Assistance Programme

Opportunity to travel to new locations to meet colleagues from your team and others

Priority Pass for travel and travel upgrades for long haul company events

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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