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naukri

Desktop Support Specialist

GSSTech Group
Dubai, UAE
Senior
Yesterday
Hardware TroubleshootingSoftware InstallationNetwork ConnectivityOperating SystemsActive DirectoryRemote Support
Free

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Hardware TroubleshootingSoftware InstallationNetwork Connectivity
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Overview

  • We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations.
  • As a Desktop Support Specialist, you will:
  • Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Collaborate with internal teams and vendors to ensure seamless IT operations.
  • Manage and resolve tickets while adhering to SLAs and maintaining proper documentation.
  • Contribute to process automation and continuous improvement initiatives.

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