Desktop Engineer – SCCM & Endpoint Systems

PowerShell Automation & Process Improvement

Location

• Buffalo, New York, United States of America

Qualifications

• Combined minimum of 6 years’ higher education and/or work experience in systems design, management and/or architecture
• Operating System Deployment (OSD)
• Software Packaging and Deployment
• Patch Management
• Task Sequences
• Device Compliance and Reporting
• Deep knowledge of Windows desktop operating systems and endpoint lifecycle management.
• Advanced troubleshooting and problem-solving skills across operating systems, applications, hardware, drivers, networking, and deployment technologies.
• Experience creating and supporting enterprise device images.
• Experience with PowerShell scripting and automation.
• Strong communication and collaboration skills with the ability to work across multiple technology teams.
• Experience managing incidents, problem investigations, and root cause analysis efforts.
• 5+ years of experience in Desktop Engineering, Endpoint Engineering, or Systems Engineering in a medium-to-large enterprise environment.
• Experience supporting ATM/TCR platforms, kiosk devices, retail technology, or other specialized endpoint systems.
• Experience with Microsoft Intune and modern device management technologies.
• Familiarity with endpoint security controls and enterprise device compliance requirements.
• Experience with ServiceNow, Jira, or similar IT service management platforms.
• Working knowledge of networking fundamentals, Active Directory, Group Policy, and endpoint security practices.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Why Join Us?
• This is an opportunity to play a significant role in modernizing and supporting M&T Bank's endpoint and ATM/TCR deployment environment. You'll work on highly visible initiatives, solve complex technical challenges, and help deliver secure and reliable technology solutions across the enterprise.
• Key Focus Areas (in priority order)
• SCCM / MECM Administration & Engineering
• Windows Imaging & Operating System Deployment
• Advanced Troubleshooting & Root Cause Analysis
• ATM/TCR Imaging and Platform Support
• PowerShell Automation & Process Improvement
• M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $97,100.00 - $161,800.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
• Location
• Buffalo, New York, United States of America