DesignOps Consultant - Saudi Arabia
Role Overview
DesignOps Consultant required to support the set-up of a large Customer Experience project for an industry leader in Saudi Arabia.
Strategy position coordinating design operations across the program including operating model, governance, tooling, and rituals for the UX/UI team.
Key Skills for This Role
Full Job Posting
Role Overview
DesignOps Consultant required to support the set-up of a large Customer Experience project for an industry leader in Saudi Arabia.
Strategy position coordinating design operations across the program including operating model, governance, tooling, and rituals for the UX/UI team.
Engagement Details
- 12-month initial engagement located full time in Riyadh, Saudi Arabia.
- Project starting in October / November.
Key Experience Required
- Proven DesignOps experience on large-scale CX programmes.
- Strong client-facing skills in KSA, able to work with stakeholders and understand local cultures and nuances.
- Strong hands-on experience across Figma, Miro, and modern research tooling such as Maze.
- Process governance: design systems, asset libraries, template frameworks.
- Experience with AI accelerated design/research tools.
- Regulated industry experience: telecoms, financial services, government, digital infrastructure.
- KSA experience and understanding of local culture and societal trends across generations.
- Arabic and English language skills.
Responsibilities
- Coordinate design operations across the program including the operating model, governance, tooling, and rituals for the UX/UI team
- Support the set-up of a large Customer Experience project for a Saudi industry leader
- Work with stakeholders and navigate local cultures and nuances in KSA
- Establish process governance including design systems, asset libraries, and template frameworks
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