Design Sales Manager

We are seeking a Sales Manager who is both a leader and coach, someone who can elevate a team of experienced Design Consultants while holding a high bar for performance, accountability, and customer experience.

This role is ideal for a professional with a strong backbone in leadership, the ability to make sound decisions and enforce standards, and a passion for developing top-tier talent. The Sales Manager will drive results by fostering a culture of value-based selling, ensuring our team consistently delivers a premium, consultative experience aligned with our brand.

Lead, coach, and mentor a team of experienced Design Consultants to consistently achieve and exceed sales goals

Provide hands-on coaching focused on consultative, value-based selling, not price-driven transactions

Establish a culture of accountability, professionalism, and continuous improvement

Confidently address performance issues and enforce company policies with consistency and integrity

Partner with the General Manager to recruit, hire, and retain top-tier sales talent

Drive all key sales metrics, including revenue, close rates, and average order value

Analyze sales data to identify trends, opportunities, and areas for improvement

Partner with leadership to develop and execute strategic initiatives, including trade partnerships and business development

Ensure proper pipeline management and CRM usage with a high standard of data integrity

Ensure the team delivers a premium, consultative client experience at every touchpoint

Uphold brand standards in design, communication, and service delivery

Review client feedback and proactively address any concerns to protect the brand reputation

Work closely with Operations to ensure seamless execution from sale through installation

Collaborate with leadership on process improvements and business initiatives

Lead and facilitate sales meetings, training sessions, and performance reviews

5+ years of experience in sales leadership, preferably leading experienced or senior-level sales professionals

Proven success in coaching and developing high-performing sales teams

Strong decision-making skills with the ability to hold firm on standards and expectations

Demonstrated success in value-based or consultative selling environments (premium/luxury brands strongly preferred)

High level of integrity, professionalism, and accountability

Experience in industries such as interior design, home improvement, remodeling, or other high-touch residential services is highly preferred

Strong business acumen with the ability to analyze performance metrics and drive strategy

Excellent communication and interpersonal skills

A leader, not just a manager—someone who develops people and raises the bar

Comfortable leading tenured, high-performing team members

Someone who thrives in a premium brand environment, where experience and quality matter more than price

A professional who can balance empathy with accountability