Design Operations Lead

Overview

• Lead a full audit of current design workflows across squads to identify gaps, inefficiencies, and automation opportunities.
• Build and maintain a multi-quarter DesignOps roadmap aligned with product and design OKRs to support scalable growth.
• Establish shared design process frameworks including reviews, documentation, collaboration standards, and rituals.
• Partner with HR and Design Leadership on capacity planning, onboarding, and team health programs
• .br> Integrate UX writers more deeply into the design lifecycle to ensure tone consistency and reduce rework.
• Collaborate with engineering to improve design-to-development handoff, QA processes, and delivery quality.
• Govern and operationalize the design system lifecycle versioning, adoption tracking, and cross-platform alignment.
• Standardize design tools and practices across teams (Figma branching, file structure, component governance, version control).
• Create dashboards and reporting to monitor design velocity, delivery health, process efficiency, and quality metrics.
• Define and track measurable design KPIs such as delivery velocity, rework rate, design quality, and team satisfaction.
• Promote strong design culture through rituals, knowledge sharing, internal documentation, and cross-squad alignment.
• Serve as the connective layer between design, product, and engineering to enable clarity of communication, timelines, and expectations.
• 5+ years of experience in DesignOps, Product Design, or similar operational design roles.
• Hands-on experience building and maintaining scalable design systems and workflows.
• Strong proficiency with Figma, Jira, Confluence, Notion, or other collaboration and documentation platforms.
• Proven ability to partner with cross-functional teams including design, engineering, product, and content.
• Excellent communication and facilitation skills able to drive clarity and consensus across teams.
• Ability to define and measure success metrics for design operations.
• A structured and empathetic approach to leadership balancing people, process, and outcomes.
• Fluent in Arabic and English.