Design Operations Lead
Role Overview
The Design Operations Lead establishes and operates a scalable design capability for Technology Enablement .
This role serves as the operational owner of the design capability, with accountability for design quality, tooling, workflows, standards, intake, resource planning, and delivery across reports, portals, and other digital experiences.
The Design Operations Lead owns the permanent design capability required to support and evolve FMI's products and experiences while enabling specialized design capacity to scale with initiative demand. The role directs and coordinates internal and external design resources to deliver the majority of design work, while providing targeted hands-on support for baseline design needs, maintaining critical design assets and standards, and determining when additional UX, UI, research, accessibility, service design, or other expertise is required.
A key responsibility is continually improving how design work gets done.
The Lead owns the design toolchain and working environment, including Figma organization and governance, Adobe InDesign report-design and production workflows, reusable templates and libraries, project and asset organization, documentation, versioning, and design-to-development handoff practices.
The Lead identifies gaps in existing tooling and processes and implements more effective approaches that improve design quality, efficiency, maintainability, and collaboration.
Key Skills for This Role
Full Job Posting
Company
Foundation Medicine, Inc. (FMI) is a global, patient-focused precision medicine company delivering high-quality, transformative diagnostic solutions in cancer and other diseases.
Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI's EEO Statement and EEO is the Law and Supplement . If you have a disability or special need that requires accommodation, please let us know by completing this form . (EOE/AAP Employer)
Requirements
- Bachelor's degree in design, human-computer interaction, human factors, information design, product design, graphic design, a related discipline, or equivalent relevant professional experience
- 8+ years of professional experience in product design, experience design, UI/UX design, design operations, or a related discipline
- Demonstrated experience as a hands-on senior designer, with a portfolio or equivalent work examples showing strong visual and interaction design craft, systems thinking, and production-quality digital experiences
- Advanced proficiency with Figma and strong experience with professional report and document design tooling, including Adobe InDesign; experience establishing reusable templates, libraries, and well-organized design assets
- Demonstrated experience working cross-functionally in a product environment and establishing effective workflows from design through engineering handoff, implementation, and quality review
- Demonstrated ability to independently frame ambiguous design needs, establish practical standards and workflows, organize complex work, and balance hands-on execution with orchestration of additional design expertise
- 3+ years of direct experience in the life science, biomedical, biopharma, and/or health care industries designing data-driven applications, systems, and services
- Experience operating or contributing to a Design Operations, DesignOps, design services, or similarly centralized design capability
- Experience with reports, data-rich applications, customer or provider portals, enterprise software, or other information-dense experiences, including strong typography, information hierarchy, and document/report design skills
- Experience with design systems, reusable component libraries, accessibility standards, project and asset organization, and design quality governance
- Experience with design intake, demand forecasting, capacity planning, and work delivered through a mix of internal contributors, consultants, agencies, or other external partners
- Working knowledge of modern product development and component-based front-end environments, including tools or practices that support design-to-development collaboration and handoff
- Strong facilitation, communication, and stakeholder-management skills, with an understanding of HIPAA and patient data privacy
- Understanding of HIPAA and the importance of patient data privacy
- Commitment to reflect FMI’s values: Integrity, Courage, and Passion
About Foundation Medicine
Foundation Medicine is a precision-medicine company developing genomic diagnostic tests for cancer patients, clinicians, researchers, and biopharma companies.
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