Design Director

Overview

Accountabilities

• Lead and contribute directly to design execution while guiding teams to deliver high-quality product, UX, and visual design work across multiple projects.
• Define and uphold design excellence standards, providing clear critique, direction, and mentorship to improve team output and consistency.
• Partner with clients as a trusted design advisor, presenting work, managing feedback loops, and shaping design direction aligned with business goals.
• Drive product strategy alignment by ensuring design decisions support product roadmaps, market positioning, and user needs.
• Collaborate with business development teams to scope engagements, identify growth opportunities, and support client relationship development.
• Build and nurture a strong design culture by hiring, mentoring, and developing designers while fostering inclusivity and high performance.
• Champion service design, change management, and systems thinking to ensure scalable, long-term design impact.

Requirements

• Proven experience leading and mentoring design teams in complex product environments with a strong focus on quality and execution.
• Deep expertise in UX and product design, including research, strategy, interaction design, and end-to-end product delivery.
• Strong visual design sensibility with awareness of modern design trends, tools, and emerging technologies.
• Experience working closely with cross-functional teams including product, engineering, and business stakeholders.
• Excellent communication and storytelling skills, with the ability to influence clients and stakeholders through clear design rationale.
• Strong understanding of product strategy, service design, and systems design principles.
• Experience using qualitative and quantitative research to inform and validate design decisions.
• Ability to operate in ambiguous environments, balancing strategic thinking with hands-on execution.
• Active engagement in the design community is a plus, including thought leadership, writing, or speaking contributions.
• Passion for inclusive design practices and building collaborative, high-performing teams.

Benefits

• Remote-friendly work environment across compatible time zones (PST to BRT).
• Opportunity to lead high-impact global design projects shaping products, markets, and user experiences.
• Strong ownership over design vision, team development, and creative direction.
• Collaborative, mission-driven culture focused on excellence and continuous learning.
• Opportunity to work closely with global clients and senior stakeholders on strategic initiatives.
• Support for professional growth, leadership development, and community engagement.
• Inclusive workplace committed to diversity, equity, and belonging.

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