Deputy Store Manager (Shop Floor)

As Deputy Store Manager (Shop Floor) you will be at the heart of the Store operation, supporting the Store Manager to deliver outstanding results across customer service, team development, operational excellence and commercial performance.

You will:

Lead by example to deliver exceptional customer service and create a positive shopping experience

Motivate, coach and develop colleagues to achieve their full potential

Support the delivery of strong commercial results by driving sales, labour productivity and stock control

Help create a high-performing, engaged and customer-focused team culture

Ensure the Store is always clean, full, priced and ready to trade

Support effective rota planning and daily operational management

Conduct regular shop floor walks, identifying opportunities to improve service and sales

Support recruitment, training, performance management and succession planning

Deputise for the Store Manager when required and confidently lead the Store operation

Promote company values, standards and behaviours at all times

We are looking for an enthusiastic and inspiring leader who can build strong relationships, motivate teams and thrive in a customer-focused retail environment.

You will ideally have:

Previous experience in a retail supervisory or management role

Strong leadership and people development skills

A passion for delivering excellent customer service

Good commercial awareness and understanding of retail KPIs

Excellent communication and organisational skills

A proactive and positive approach to problem solving

The ability to influence, engage and motivate others

Flexibility and adaptability in a fast-moving retail environment

This is more than just a management role — it is an opportunity to build your career, develop your leadership capability and make a real impact within a successful retail team.

You will join a business that values teamwork, recognises talent and supports colleagues to grow and succeed. Every day brings new challenges, opportunities and the chance to help shape an outstanding customer experience.

If you are ready to take the next step in your retail management career, we would love to hear from you.

Competitive Salary

28 Days of Annual Leave

25% In-Store Discount

High Street Discounts across hundreds of UK retailers

A Focus on Promoting Internally

Personal Development

Apply today to become our next Deputy Manager.