Deputy Manager - Operations

Lead end-to-end review, credit data analysis, and timely delivery of reports, actively managing data volumes for internal and external lending stakeholders.

Guide and manage team tasks to meet business deliverables, instilling a quality-first approach to maximize customer experience and engagement.

Identify and execute automation initiatives within bureau workflows to boost productivity, improve overall efficiency, and drastically reduce turn-around time

Serve as the primary point of resolution for complex client escalations, ensuring prompt root-cause analysis and seamless communication

Oversee implementation and strict adherence to evolving financial directions, guidelines, and reporting standards

Manage end-to-end operational changes and process enhancements to continuously elevate service quality and business delivery

You need to work from our Mumbai office

You Must be minimum Graduate to apply for this position

You must have an experience in working with Top credit institution or a bureau

You must have a total of 10+ years, 1-2 years’ experience in managing team

Experience in leading Data Correction Team or Data Load Team of any credit bureau

#India

We offer a hybrid work setting, comprehensive compensation and healthcare packages, attractive paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!