Deputy Director

The purpose of this classification is to manage and oversee both the collection and distribution water and wastewater facility operations and maintenance. This is an appointed position and is not covered by Civil Service policy.

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Plans, organizes and manages the activities, budget, and personnel for the following areas: Water/Wastewater Treatment and Water/Wastewater Maintenance within the Water & Sewer Department under the administrative direction of the Director, Water & Sewer. Coordinates daily work activities; organizes, prioritizes, and assigns work; monitors status of work in progress and inspects completed work; consults with assigned staff, assists with complex/problem situations, and provides technical expertise. Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining and completing employee performance appraisals; conducts training activities; conducts interviews and makes hiring recommendations; ensures proper training and certification of employees. Manages the operation and function of a division, performing critical decision-making and is given the independence and discretion to set up processes/programs; and provides oversight and direction for implementation of programs/services. Manages the operation and maintenance of water treatment and wastewater treatment facilities along with the water distribution system and the wastewater collection system. Develops, implements, enforces, and monitors divisional goals and objectives, policies and procedures; recommends necessary changes. Develops and implements maintenance programs, standard operating procedures, and quality and productivity improvement initiatives to improve services, efficiency, and effectiveness of the Division. Consults with Director of Water Systems and other officials to review division operations/activities, review/resolve problems, receive advice/direction, and provide recommendations. Develops and implements the division budget; monitors expenditures to ensure compliance with approved budget. Conducts divisional staff meetings; conducts or attends other meetings as required. Deals with public concerning problems and complaints; and provides solutions and answers to questions, comments, and concerns; maintains good public relations. Develops and implements training and safety programs to ensure that personnel operate the system properly, safely, and in accordance with regulatory requirements. Plans operational procedures, capital needs, system modifications, personnel and equipment requirements. Prepares water production documentation for monthly and annual reports; responsible for daily water orders. Reviews the progress of projects with supervisor and supervises the development of methods and procedures to increase efficiency of construction, maintenance, and operations. Analyzes work progress records, efficiency of equipment and facilities, and makes recommendations for improvements. Interprets, explains and enforces federal, state, county and city laws, rules and regulations. Initiates and conducts detailed studies and prepares oral and written technical and statistical reports to upper management. Recommends disposition of surplus material, obsolete supplies and non-reusable materials. Processes a variety of documentation associated with department operations, within designated timeframes and per established procedures. Interprets, applies and ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations. Prepares or completes various forms, reports, correspondence, annual budget documents, budget reports, bank reconciliations, special reports, spreadsheets, or other documents. Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, financial, e-mail, Internet, or other computer programs; performs basic maintenance of computer system and office equipment, such as backing up data or replacing paper, ink, or toner. Communicates with supervisor, employees, executive officers, elected officials, county attorney,, the public, state/federal agencies, outside agencies, the media, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction. Maintains a comprehensive, current knowledge of applicable laws, regulations, standards, and guidelines; maintains an awareness of new trends and advances in the profession; reads professional literature; maintains professional affiliations; attends seminars, workshops, and training sessions as appropriate. Leads the division in ensuring compliance with all safety and health requirement; implements departmental and county safety policies; ensures all new division employees are trained on safety policies prior to commencing duties; ensures all division staff are trained annually on departmental safety policies ensuring safety standards are consistently followed; maintains safe and healthy working conditions ensuring minimal injury, accidents, liabilities and waste of materials within the division. ADDITIONAL FUNCTIONS This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail. Provides assistance to other employees or departments as needed. Performs other related duties as required.

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Required Question