Deployment Specialist

Role overview

Responsibilities

• Communicate with customers about product integration and coordinate with Sales to understand and meet customer needs.
• Coordinate installations with subcontractors and integrators across regions; verify work meets Solink standards and inform customers when installations are complete.
• Scope, plan, schedule, and track deployments; coordinate internal installation workloads and keep projects on time and within budget.
• Maintain deployment reporting, KPIs, project updates, and stakeholder communications; lead regular status meetings and contribute to quarterly business reviews.
• Manage customer escalations, supplier invoices, hardware purchasing and shipping, and delivery risks.
• Apply deployment processes, collaborate on solutions, improve processes, and act as a subject matter expert.

What you bring

• Ideally, 1–2 years of operations coordination, project, or deployment management experience; new graduates with some experience are welcome.
• Large-scale client and project experience is ideal.
• Use Google Suite, Smartsheet, and Salesforce to update work.
• Strong written and verbal English; able to communicate clearly with customers and stakeholders.
• Able to take ownership, work independently or with a team, improve processes, report metrics, and follow through on commitments.
• Must undergo a criminal records check upon hire, be a Canadian citizen or eligible to work in Canada, and comply with company security policies.

Compensation

• The stated compensation range is CAD $47,860–$60,000; no pay cadence is specified.

Benefits and workplace

• Benefits include paid health and dental coverage, a health spending account, wellness reimbursement, equity for full-time permanent employees, and product and outdoor recreation discounts.
• The employer describes flexibility in how and where work is done where the role allows; no specific workplace arrangement is stated.