Demand Planning Specialist - MENA

The Position

Responsibilities

• Own and improve forecast accuracy of your region consistently, and share the best practices with your team colleagues to improve the accuracy of whole region
• Act as key contact for Commercial and/or customers at regional and/or market level
• Prepare and lead monthly Market Demand Review meetings (pre S&OP) to update in-market and to-market forecast.
• Prepare and lead monthly S&OP meeting, preparing meeting minutes and ensuring actions and follow-ups are made accordingly
• Support the monthly Integrated Business Planning process (IBP) to achieve a 36-month consensus plan in the market, working in coordination with Commercial and Finance teams
• Collect and analyze business intelligence from market stakeholders in the 36 months’ timeframe
• Identify gaps between financial plans and demand plans and act accordingly
• Ensure integrity of metrics to drive value to customer
• Collaborate with Business Managers and Customer Service to reduce discards
• Manage and proactively resolve escalated supply issues via effective coordination and communication in close cooperation with the relevant teams such as supply planning, transportation, factories, local commercial teams and customers.
• Drive the dialogue each month with local Commercial, Finance, Regulatory Affairs, Demand Fulfillment and Supply Planners to meet service level objectives with optimum inventory policy
• Support the demand aspect for product launches, new product introduction / deletion governance
• Streamline and standardize processes of the demand planning team
• Be the backup of other demand planners when needed, including the manager of the team

Required Education, Experience and Skills

• Bachelor – preferably Supply Chain Management or related discipline. Master of Science or MBA is a plus
• APICS CPIM or CSCP and / or Six Sigma certification is an advantage
• Minimum 2 solid years of demand planning expertise is a must, preferably in pharmaceutical environment
• Solid stakeholder management experience; proven ability to build, develop and maintain productive relationships with different stakeholders
• Strong analytical skills
• Highly organized profile with customer focus, proactive and problem-solving mindset
• Fluent in English (both written and verbal) and strong presentation skills with ability to effectively speak with senior management. Must speak Arabic.
• Microsoft Office expertise (advanced Excel skills is a must)
• Planning ERP systems awareness (SAP S/4HANA experience preferred)
• Be able to cope with high-pressure environment and able to sustain it
• Team player that is also capable of working independently
• Flexibility and ability to work in a rapidly changing environment
• There is no relocation for this role.

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Annualized Salary Range (Canada)

Regular**Relocation

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