Delivery Solutions Architect - Public Sector (Defense Industrial Base)

Engage with Solutions Architects to understand the full use case demand plan for prioritized customers

Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts

Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live, and healthy consumption of the workloads where the customer has made the decision to consume Databricks

Be the first contact for any technical issues or questions related to the production/go-live status of agreed-upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations

Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert-level technical experts, to build the right tasks that are beyond your scope of activities or expertise

Create, own, and execute a point of view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals

Navigate Databricks Product and Engineering teams for new product Innovations, private previews, and upgrade needs

Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the following work streams:

Main use cases moving from ‘win’ to production

Enablement/user growth plan

Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)

Organic needs for current investment (e.g., cloud cost control, tuning & optimization)

Executive and operational governance

Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption, and use case progression - to your Technical GM

Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here .

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